Deli Dollar FAQs

  • What are Deli Dollars?
    Our Deli Dollars program rewards you for ordering online with Jason's Deli. Online orders earn Deli Dollars that can be used towards future online orders. This program is only available online (through the internet) at the Jason's Deli online ordering website.

    It does not apply to orders placed and purchased at a deli, or for orders called in for pick-up or delivery. Deli Dollars are a benefit designed strictly for Jason's Deli online ordering customers.

  • How do I earn Deli Dollars and what are they worth?
    When you order through the Jason's Deli online ordering website, you are rewarded one (1) Deli Dollar for each dollar (U.S. currency) you spend. Currently, each Deli Dollar is the equivalent of 4 cents ($0.04 U.S. currency) toward the purchase of menu items from our online ordering website.

    In other words, 25 Deli Dollars have a current cash equivalent of one dollar. ($1.00 U.S. currency)

    Deli Dollars are NOT redeemable for cash and cannot be transferred to a gift card.

  • When do I receive Deli Dollars?
    Deli Dollars are awarded when your order has been completed by our deli manager at the restaurant and after your payment has been received. There may be a delay in processing orders and a subsequent delay in posting Deli Dollars to your account. Please allow at least 24 hours for Deli Dollars to be posted to your account.

  • Is there a minimum of Deli Dollars required for redemption?
    Yes. Currently, you must have a minimum of 25 Deli Dollars to use them as a payment option. If you have enough available, the option to use Deli Dollars appears on the payment page.

  • How do I spend Deli Dollars?
    You may redeem Deli Dollars only for menu items ordered through the Jason's Deli online ordering website. Deli Dollars will appear as a payment option when your Deli Dollars account has reached the program redemption requirement - a minimum of 25 Deli Dollars or cash equivalent of one dollar ($1.00 U.S. currency.)

    For example: Let's say you have 250 Deli Dollars in your account and your current purchase is $10. Since your account meets the program redemption requirement, "Deli Dollars" will appear as a payment option during the online ordering process. You can choose to redeem all of your Deli Dollars (250 Deli Dollars = $10) to pay for your order.

    Note: You can also use qualifying Deli Dollars to pay a portion of your online orders. Redeem the portion of deli dollars you wish to use and add a additional method of payment to pay the remainder of the balance.

  • Who earns Deli Dollars on a Group Order? (Single Payment vs. Multiple Payment)
    In a Group Order where one person (the creator) is paying for the entire order, the creator of the order will earn all Deli Dollars for orders placed by the attendees.

    In a Group Order where one person (the creator) sets up the order for all attendees to pay on their own, each individual attendee of the order will earn all of his or her own Deli Dollars for the order placed.

  • Do I have to spend my Deli Dollars with the delis where I earn them?
    No. You can redeem Deli Dollars through ordering online from any Jason's Deli restaurant where online ordering is available.

  • Are Deli Dollars Transferable?
    The owner of Deli Dollars can authorize Jason's Deli to transfer his or her Deli Dollars to another registered Jason's Deli account by emailing websupport@jasonsdeli.com from the registered email address wishing to relinquish the Deli Dollars. The email correspondence must clearly state approval and the email address to which the Deli Dollars are to be transferred.

  • Do Deli Dollars Expire?
    Yes, they do. Unused Deli Dollars expire one (1) year after order completion. So we hope you use and enjoy them.


If you have more questions about the program or your Deli Dollars, please call 1-800-444-3354.
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